Senior Desktop Support Professional

2 days ago


Singapore ITCAN PTE. LIMITED Full time
About the Role

We are seeking an experienced Senior Desktop Support Professional to join our team at ITCAN PTE. LIMITED.

The ideal candidate will have a strong background in desktop support, with expertise in Microsoft Windows 10 and Microsoft Office 365.

Job Description

This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and has a keen eye for detail.

The successful candidate will be responsible for providing first-line technical support to our customers, addressing a range of IT topics and issues.

  • Providing prompt assistance to customers, resolving end-user help requests and escalating incidents when necessary.
  • Ensuring that software, licenses and operations comply with standards.

The role involves working closely with our internal teams to ensure seamless delivery of services and meeting customer satisfaction and SLA expectations.

Requirements

To be considered for this role, you will need:

  • A minimum ITE/Diploma graduate with 3 years experience in desktop support.
  • Minimum 3 years experience in Microsoft Windows 10 and Microsoft Office 365.
  • Clear Spoken & Written English.
  • Possess at least one (1) of the following certifications or their equivalent: Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, and Microsoft Certified: Azure Security Engineer Associate.
  • Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages.
  • Demonstrate knowledge in the support of workstations, and related components.

You should also possess excellent verbal and written communication skills, good coordination skills, and the ability to prioritize effectively and work with a sense of urgency.

Salary and Benefits

The estimated salary for this role is SGD $65,000 - $80,000 per annum, depending on experience.

We offer a comprehensive benefits package, including medical insurance, annual leave, and training opportunities.

What We Offer

We provide a dynamic and supportive work environment, with opportunities for career growth and professional development.

If you are passionate about delivering exceptional customer service and have a strong technical background, we would love to hear from you



  • Singapore BASIL TECHNOLOGIES PTE. LTD. Full time

    BASIL TECHNOLOGIES PTE. LTD. - Desktop Support EngineerEstimated Salary: SGD 45,000 - 60,000 per annumJob OverviewWe are seeking a highly skilled IT Desktop Support Engineer to join our team at BASIL TECHNOLOGIES PTE. LTD. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Engineer to join our team at The Supreme HR Advisory Pte. Ltd.Key ResponsibilitiesProvide day-to-day desktop support, including troubleshooting and resolving hardware and software issuesReceive and respond to inbound calls, answer questions, and document steps performed to resolve...


  • Singapore OPUS IT SERVICES PTE LTD Full time

    At OPUS IT SERVICES PTE LTD, we are seeking a highly skilled and motivated Senior Desktop Support Specialist to join our team. This is an exciting opportunity for a technical professional to take on a challenging role and contribute to the success of our organization.About the RoleWe are looking for a seasoned desktop support specialist who can provide...


  • Singapore STAMFORD TYRES INTERNATIONAL PTE LTD Full time

    Job DescriptionWe are seeking a skilled Desktop Support Engineer to join our team at Stamford Tyres International PTE LTD. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance services for our computer systems, desktops, and peripherals.Responsibilities:Support and maintain organization's...


  • Singapore STARHUB LTD. Full time

    We are seeking a skilled Desktop Support Engineer to join our team at STARHUB LTD. as a 12-month contract.Job OverviewThe successful candidate will be responsible for providing top-notch technical support for business-critical systems, including hardware break-fix support, software support, and desktop/end-user support.This is a fantastic opportunity to work...


  • Singapore PERCEPT SOLUTIONS PTE. LTD. Full time

    Job OverviewWe are currently seeking a skilled Desktop Support Engineer to join our team at Percept Solutions. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our client platforms.About the RoleThe successful candidate will have a minimum of 1 year of relevant experience in desktop support and...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Desktop Support Engineer RoleSalary Range: $2,600 - $2,800 per month.This position is a great opportunity for IT professionals seeking to work as Desktop Support Engineers in Tuas / Jurong / Changi locations. As a key member of our team, you will provide top-notch support services to clients, ensuring their desktop systems and applications run smoothly and...


  • Singapore Tangspac Full time

    Our client, an established asset management firm in Singapore, requires a Senior Trade Floor / Desktop Support Engineer to support their business growth.Key Responsibilities:Deliver superior End User Experience in hardware, software, and networking support in a fast-paced trading environment.Provide Level 1 to Level 2 desktop infrastructure support to end...


  • Singapore ITCAN PTE. LIMITED Full time

    Job Description:We are seeking an experienced Senior Desktop Infrastructure Support Specialist to join our team at ITCAN PTE. LIMITED. In this role, you will be responsible for providing top-notch desktop support to our clients.About the Role:This is a challenging and rewarding position that requires strong technical skills, excellent communication...


  • Singapore NCS Full time

    Job Title: Senior Desktop EngineerAt NCS, we are seeking a skilled Senior Desktop Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our clients.Key Responsibilities: Provide prompt assistance to customers addressing a range of IT topics and issues. Ensure software,...


  • Singapore OPUS IT SERVICES PTE LTD Full time

    Job SummaryWe are seeking a highly skilled IT Support Professional to join our team at OPUS IT SERVICES PTE LTD. As an IT Support Professional, you will be responsible for providing technical assistance and support to our clients.About the RoleThis is a dynamic role that requires strong technical skills, excellent communication skills, and the ability to...


  • Singapore NIVABIZ PTE. LTD. Full time

    Job DescriptionNIVABIZ PTE. LTD. is seeking a highly skilled Senior Desktop Support Specialist to join our team.Role and ResponsibilitiesTier 1 & Tier 2 Technical Support: Provide comprehensive technical support for desktops, laptops, and Windows OS-related issues, including remote troubleshooting and logging.Office 365 Administration: Manage user creation,...


  • Singapore Tangspac Full time

    Senior Desktop Support SpecialistWe are seeking a seasoned Senior Desktop Support Specialist to join our team in Singapore and support the growth of our asset management firm.About the RoleThis is an exciting opportunity for a highly skilled and experienced desktop support professional to provide exceptional end-user experience in a fast-paced trading...


  • Singapore ITCAN PTE. LIMITED Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at ITCAN PTE. LIMITED.About the RoleThis is an exciting opportunity for a highly motivated and experienced Desktop Support Engineer L1/L2 to provide exceptional end-user IT support services.The ideal candidate will have a strong background in desktop support, troubleshooting,...


  • Singapore U3 INFOTECH PTE. LTD. Full time

    U3 INFOTECH PTE. LTD.We are currently seeking an experienced Senior Desktop Technical Support Specialist to join our team.Job SummaryThe ideal candidate will have a strong background in desktop support, with a minimum of 1.8 years of experience in IT Support, Helpdesk or Desktop Support primarily for providing Level 2 services. The selected individual will...


  • Singapore ADVANCED E-SOLUTIONS PTE. LTD. Full time

    Job SummaryThe Desktop Support Specialist at ADVANCED E-SOLUTIONS PTE. LTD. is a critical role responsible for ensuring the efficient operation of end-user devices, software, and peripherals.This position requires a highly skilled professional to provide technical support, troubleshoot issues, and maintain desktops, laptops, and other IT hardware and Network...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Desktop Support RoleWe are seeking a skilled Desktop Support Engineer to join our team at THE SUPREME HR ADVISORY PTE. LTD.About the JobThe successful candidate will be responsible for providing day-to-day desktop support, troubleshooting hardware and software issues, and ensuring operational consistency across all shifts within the IT Support Center.Key...


  • Singapore Tangspac Full time

    Tangspac is an established asset management firm based in Singapore, and we are currently seeking a Senior Trade Floor/Desktop Support Engineer to join our team. The ideal candidate will have at least 10 years of experience in desktop support and strong analytical skills.About the RoleThe successful candidate will be responsible for delivering superior...


  • Singapore TECH AALTO PTE. LTD. Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at TECH AALTO PTE. LTD.About the RoleThis is a critical position that requires exceptional technical expertise and strong communication skills to provide timely and effective support to our users.The successful candidate will be responsible for troubleshooting, resolving, and...


  • Singapore PERCEPT SOLUTIONS PTE. LTD. Full time

    Role OverviewWe are seeking a skilled Desktop Support Specialist to join our team at Percept Solutions PTE. LTD.Job ResponsibilitiesTroubleshoot and resolve complex desktop-related issues in a timely manner.Set up and configure desktop equipment, ensuring seamless integration with existing systems.Test, install, and maintain software applications, assessing...