Guest Services Manager

5 days ago


Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time
Job Description

We are seeking a highly skilled and enthusiastic Guest Services Executive to join our team at FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

About the Role:

  • This is an exciting opportunity for individuals who have a passion for delivering exceptional hospitality services and crafting unforgettable guest experiences.
  • You will be responsible for ensuring that all hotel guests receive courteous services in a timely manner, addressing their complaints, requests, and inquiries promptly and tactfully.
  • Collaborate closely with the Assistant Manager to maintain high standards of service quality.

About You:

  • A minimum Diploma in Hospitality is required, but experience is not necessary as we welcome candidates from all backgrounds.
  • You should possess excellent communication skills, a positive attitude, and an outgoing personality.
  • Ability to work rotating shifts, weekends, and Public Holidays is essential.

Compensation:

The estimated salary for this position is SGD $25,000 - $35,000 per annum, depending on qualifications and experience.

About Us:

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is a reputable hospitality company operating various properties across Singapore, including Rendezvous Hotel Singapore, Quincy Hotel, Vibe Hotel Singapore Orchard, Village Hotel Sentosa, The Outpost Hotel Sentosa, The Barracks Hotel Sentosa, Oasia Resort Sentosa, Oasia Hotel Downtown, Oasia Hotel Novena, and The Clan Hotel.

Tell Employers What Skills You Have:

  • Resolve guest complaints
  • Front Office
  • Dependable Team Player
  • Excellent Written Communication Skills
  • Opera
  • Courteous
  • Handle guest complaints
  • Customer Service
  • Work in a Fast Paced Environment
  • Positive Attitude
  • Hospitality

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