Operations Coordinator for Service and Installation

2 days ago


Singapore DR. COOL PTE. LTD. Full time
Job Description

In the role of Operations Coordinator at DR. COOL PTE. LTD., you will play a pivotal part in ensuring the seamless execution of service and installation schedules with customers.

Key Responsibilities:
  • Customer Service: Provide exceptional support to customers, addressing their queries and concerns in a timely manner.
  • Schedule Management: Coordinate with customers to arrange service and installation schedules that meet their needs.
  • Contract Renewal: Monitor and manage contract renewals to ensure seamless transitions.
  • Data Entry and Record Keeping: Maintain accurate records of customer interactions, contracts, and other relevant data.
  • Quotations and Ordering: Prepare quotations for customers and place orders for stocks as needed.

Required Skills and Qualifications:
  • Excellent Communication Skills: Ability to effectively communicate with customers, both verbally and in writing.
  • Cecil: Understanding of Cecil, with proficiency in using the system to manage customer data.
  • Quality Control: Strong attention to detail to ensure accuracy and quality in all aspects of the job.
  • Organization Development: Ability to prioritize tasks, manage time, and maintain organization in a fast-paced environment.
  • Interpersonal Skills: Excellent interpersonal skills to build strong relationships with customers and colleagues.
  • Customer Care: Passion for delivering exceptional customer care and ensuring customer satisfaction.

Benefits and Other Information:

The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience. If you are a motivated individual with excellent communication skills and a passion for customer care, we encourage you to apply.



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