Sales and Customer Experience Expert
1 day ago
About the Role
At The Body Shop International Limited, we're looking for a highly motivated Sales and Customer Experience Expert to join our team. In this exciting role, you'll have the opportunity to work with a wide range of products and deliver exceptional customer service to drive sales and profit within the store.
Key Responsibilities
- Support the store management team in achieving sales targets through effective customer engagement and upselling techniques.
- Provide expert advice to customers on our products, showcasing their features and benefits while ensuring a seamless shopping experience.
- Work collaboratively with colleagues to maintain a high level of customer satisfaction and resolve any issues promptly.
- Contribute to visual merchandising and product displays to maximize product visibility and appeal.
What We Look For
- Proven sales experience with a strong focus on customer service and relationship building.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
- A genuine passion for beauty and the retail industry, with a keen eye for detail and trends.
- Flexibility to work evening, weekend, and holiday shifts as required.
The Benefits
- A competitive estimated salary of $45,000 - $55,000 per annum, depending on experience and qualifications.
- Opportunities for career growth and development within a dynamic and global company.
- A comprehensive benefits package, including medical and specialist benefits, dental care, annual health screening, employee insurance coverage, and more.
- A generous Annual Wage Supplement (AWS) and monthly commission structure to reward your performance.
- A fun and supportive work environment with like-minded individuals who share your passion for beauty and social responsibility.
About Us
The Body Shop International Limited is a pioneering cruelty-free beauty brand that's been at the forefront of ethical business practices for over 40 years. We're committed to generating positive economic, social, and environmental impact, and we're proud to be part of the Natura & Co group.
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