Customer Success Professional
5 days ago
Company Overview:
FOODXERVICES INC. PTE. LTD. is one of the top foodservice distributors in Singapore, serving over 4800 clients across the country.
We are seeking a skilled Customer Success Executive to join our team and contribute to our continued success.
Job Description:
The ideal candidate will have excellent communication skills and be able to build strong relationships with our clients.
Duties and responsibilities include:
- Advising and promoting the company's business interests
- Optimizing the use of technological software and implementing new systems
- Processing customer orders and responding to inquiries
- Identifying and assessing client needs to ensure high satisfaction levels
- Building rapport with clients and maintaining relationships
- Providing timely solutions to customers
- Suggesting alternative purchase options
- Performing other ad-hoc duties as required
Required Skills and Qualifications:
The successful candidate will possess:
- A minimum Nitec / Diploma in any discipline
- Excellent communication and teamwork skills
- Comfortable learning new technology and systems
- Ability to multitask and work under pressure
- Willingness to work on Saturdays when overtime is required
Benefits:
As an employee of FOODXERVICES INC. PTE. LTD., you will enjoy:
- Access to company gym facilities
- Staff discount rates for company listed products
- Free parking
- One day per week work-from-home arrangement (after probation)
Estimated Salary: SGD 45,000 - SGD 55,000 per annum based on experience
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