Customer Success Professional

5 days ago


Singapore FOODXERVICES INC. PTE. LTD. Full time
Job Title: Customer Success Executive

Company Overview:

FOODXERVICES INC. PTE. LTD. is one of the top foodservice distributors in Singapore, serving over 4800 clients across the country.

We are seeking a skilled Customer Success Executive to join our team and contribute to our continued success.

Job Description:

The ideal candidate will have excellent communication skills and be able to build strong relationships with our clients.

Duties and responsibilities include:

  • Advising and promoting the company's business interests
  • Optimizing the use of technological software and implementing new systems
  • Processing customer orders and responding to inquiries
  • Identifying and assessing client needs to ensure high satisfaction levels
  • Building rapport with clients and maintaining relationships
  • Providing timely solutions to customers
  • Suggesting alternative purchase options
  • Performing other ad-hoc duties as required

Required Skills and Qualifications:

The successful candidate will possess:

  • A minimum Nitec / Diploma in any discipline
  • Excellent communication and teamwork skills
  • Comfortable learning new technology and systems
  • Ability to multitask and work under pressure
  • Willingness to work on Saturdays when overtime is required

Benefits:

As an employee of FOODXERVICES INC. PTE. LTD., you will enjoy:

  • Access to company gym facilities
  • Staff discount rates for company listed products
  • Free parking
  • One day per week work-from-home arrangement (after probation)

Estimated Salary: SGD 45,000 - SGD 55,000 per annum based on experience



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