Senior Retail Operations Manager

7 days ago


Singapore LUXURY VENTURES PTE. LTD. Full time

LUXURY VENTURES PTE. LTD. is seeking a highly skilled and experienced Senior Retail Operations Manager to join their team.

Job Overview

The Senior Retail Operations Manager will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that all aspects of store management are running smoothly and efficiently.

About the Role
  • This is a full-time position with an estimated salary of SGD 6,500 - SGD 8,000 per month, depending on experience.
  • We offer a comprehensive benefits package, including medical insurance, annual leave, and training opportunities.
Key Responsibilities
  1. Drive Sales and Revenue Growth
  • Work closely with Store Managers to achieve individual and store sales targets;
  • Monitor and analyze sales data to identify areas for improvement;
  • Develop and implement strategies to increase sales and revenue.
Achieve High Service Standards
  • Ensure excellent customer service at all times;
  • Conduct regular staff briefings to maintain high standards of customer service;
  • Monitor and address any customer complaints promptly.
Maintain Best Retail Standards
  • Oversee the maintenance of store appearance and organization;
  • Ensure accurate inventory management and minimize stock losses;
  • Conduct regular visual merchandising audits to ensure compliance with company standards.
Leadership and Development
  • Assist in mentoring and developing Store Managers to improve performance;
  • Provide coaching and feedback to employees to enhance their skills and knowledge;
  • Foster a positive and inclusive work environment.
Reporting and Analysis
  • Compile and analyze sales data to provide insights to senior management;
  • Prepare regular reports on store performance and suggest improvements;
  • Monitor and track key performance indicators (KPIs) to measure store success.
Requirements and Qualifications
  • Possess a strong background in retail operations, preferably with experience in a leadership role;
  • Demonstrate excellent communication and interpersonal skills;
  • Hold a degree in Business Administration, Marketing, or a related field; and/or equivalent working experience in retail management.
What We Offer

We provide a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.



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