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Hospitality Operations Manager
2 weeks ago
The successful candidate will be responsible for overseeing the development and implementation of departmental strategies and ensuring the brand service strategy and initiatives are executed effectively.
Main Responsibilities:
- Ensuring Exceptional Customer Service: Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
- Managing and Conducting Human Resource Activities: Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard Operating Procedures.
- Developing and Executing Food and Beverage Strategy and Goals: Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
