Senior Financial Operations Manager
1 week ago
We are seeking a highly skilled and experienced Senior Financial Operations Manager to lead our Finance Disbursement team at NTU. As a key member of our HR department, you will be responsible for managing the day-to-day operations of financial aid disbursement, ensuring timely and accurate processing of student loans, sponsorships, and other financial assistance.
About the RoleThis is an exciting opportunity for a seasoned finance professional to join our team and contribute to the success of our institution. As a Senior Financial Operations Manager, you will oversee the entire financial aid disbursement process, from initial application to final payment. You will work closely with our funding agencies, banks, and government institutions to ensure seamless transactions and efficient processes.
Responsibilities- Financial Aid Disbursement: Manage and oversee the day-to-day operations of financial aid disbursement, including student loans, CPF, Mendaki, scholarships, and other financial assistance.
- Sponsorship Management and Billing: Oversee sponsorship management and billing, ensuring timely and accurate payments to sponsors.
- Debt Collection: Monitor debts collection for student loans and sponsorships, ensuring prompt recovery of outstanding amounts.
- Government Agency Claims Submission: In-charge of submitting claims to government agencies and funding bodies.
- Liaison with Banks and Government Agencies: Liaise with banks and government agencies on financial aid schemes, ensuring compliance with relevant policies and guidelines.
- Budgeting: Oversee budgeting for financial aid disbursement, ensuring efficient use of resources.
- Transaction Processing: Ensure all disbursement transactions are promptly and accurately accounted in our financial system.
- Process Efficiency: Ensure efficient processes, systems, and governance structures are in place to support financial aid disbursement.
- Review and Analysis: Review monthly, half-yearly, and annual variance reporting, ensuring accuracy and timeliness.
- Balance Sheet Reconciliation: Review monthly balance sheet reconciliations, year-end financial reporting, and audit schedules.
- Change Management: Assist or lead business transformation change across systems, processes, people, and technology.
- Process Improvement: Implement process improvement initiatives to enhance operational efficiency and improve staff productivity.
- System Enhancements: Support system enhancements to improve financial aid disbursement processes.
- Relationship Building: Cooperate and build positive relationships with peers, supervisors, funding agencies, and other employees to ensure process efficiency and consistency.
- Query Resolution: Communicate with funding agencies and other employees to resolve queries, address requests, and concerns.
- Education: Bachelor's degree or equivalent qualification in Accountancy.
- Experience: Minimum 5 years of relevant work experience, with least 2 years of supervisory experience.
- Skills: Good analytical and critical thinking skills, good interpersonal, oral, and written communication skills, high level of independence, maturity, and ability to work with staff at all levels.
- Technology: Proficient in Microsoft Office applications (e.g., Excel) and IT savvy with using different systems.
- Added Advantage: Knowledge on the use of IT tools/software such as Power Query, Robotic Process Automation (RPA).
Salary: The estimated salary for this role is between SGD $80,000 - SGD $110,000 per annum, depending on qualifications and experience.
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