Technical Systems Administrator
4 weeks ago
We are seeking an experienced Technical Systems Administrator to join our team at INFOGAIN SOLUTIONS PTE. LIMITED in Singapore.
Estimated Salary:$80,000 - $120,000 per annum, depending on experience and qualifications.
Company OverviewGTO provides software and system development, information technology support services and banking operations for our regional subsidiaries and branches around the world. We operate and support 19 countries with a centralized and standardized architecture, providing a secure and flexible banking infrastructure.
Key Responsibilities:- Support Unified Comms Systems through preventive maintenance and problem resolutions.
- Attend to user requirements and work with vendors to provide solutions.
- Work with other departments for smooth flow of processes and procedures.
- Plan technical deliverables, including system enhancements and upgrades, to meet project requirements within allocated budget and schedule.
- Allocate resources across various projects and quarterly releases.
- Manage technical dependencies across different application teams and overseas counterparts.
- Monitor and manage risks/issues related to technical delivery.
- Skilled in NICE Engage Voice Recording systems administration.
- Experienced in Service Delivery, Vendor Management, and Incident/Change Management.
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