Barbecue Service Team Leader

5 days ago


Singapore DECKER BARBECUE PTE. LTD. Full time

DECKER BARBECUE PTE. LTD. is an authentic Texas barbecue restaurant that offers a variety of slow-smoked meats and a casual, friendly dining atmosphere.

We are seeking a Service Team Leader to assist the Restaurant Manager in delivering exceptional service experiences to our clients. The role will also involve administrative duties such as managing catering coordination and responding to client queries via email.

The ideal candidate will be a warm and friendly personality with excellent spoken and written English required. Experience in event or catering coordination is necessary. A responsible and reliable individual with a great sense of humor is desired.

The responsibilities of this role include:

  • Leading by example in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality, and guest interaction.
  • Responding to client queries for catering and events via email within 24 hours, recommending the most appropriate options for their needs, and providing helpful suggestions to maximize sales.
  • Liaising with the Head Chef and Restaurant Manager to coordinate catering and event date and logistics to ensure sufficient manpower and capacity.
  • Preparing accurate invoices and securing pre-payments.
  • Managing and responding to general client queries through general email address within 24 hours.

A competitive salary of $40,000 per year, plus incentives, is offered for this role. If you have the right social personality and a strong track record of reliability with good references, we encourage you to apply.

To be considered for this position, please note that we will review your application based on the following criteria:

  • Demonstrated language proficiency in grammar and vocabulary as well as written formatting capabilities.
  • Minimum 1 year experience coordinating sales, client orders, events or other transactions.
  • At least 2 years experience in a position involving high-volume customer service (e.g. retail, hospitality, fitness or customer service centres).
  • Suitable references from previous employers.
  • Pro-active outreach to our team will receive priority.

Please submit a cover letter to demonstrate your familiarity with Texas BBQ or our brand, and display your writing abilities.

Tell us what skills you have

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