Beauty Retail Specialist

4 weeks ago


Singapur, Singapore WGT EHR Pte Ltd Full time
Beauty Advisor Job Description

A leading online health and beauty brand is seeking a passionate and talented Beauty Advisor to join their team in Singapore.

Key Responsibilities:
  • Customer Service:
    • Deliver exceptional customer service to ensure a welcoming and enjoyable shopping experience.
    • Address and resolve customer inquiries and feedback promptly and effectively.
    • Manage returns and exchanges in line with company policies.
    • Offer innovative ideas to enhance customer retention and build a loyal client base.
  • Operations:
    • Support the day-to-day operations of the retail store, including tasks like cashiering and housekeeping.
    • Ensure the store's presentation aligns with the brand's image and standards.
    • Assist in executing sales strategies and participate in marketing events and promotions.
    • Monitor and replenish inventory to maintain stock levels.
    • Aid in visual merchandising to enhance the store's appeal and optimize customer experience.
    • Collaborate with the Store Manager and Assistant Store Manager to achieve KPIs and resolve store-related issues.
    • Operate the POS system accurately, processing various payment methods efficiently.
    • Provide feedback on in-store activities to supervisors for continual improvement.
  • Additional Duties:
    • Take part in periodic stocktakes and perform other ad hoc tasks as needed.
Requirements:
  • Passion for the beauty retail industry and customer interaction.
  • Retail experience (beauty retail experience is a plus).
  • Positive, team-oriented mindset with a strong desire to contribute.
  • Self-motivated, proactive, and open-minded with a high level of integrity.
  • Strong communication and interpersonal skills, with a customer-first approach.
  • Ability to adapt in a fast-paced environment, with problem-solving and planning capabilities.
  • Willingness to work shifts, weekends, and public holidays (44-hour workweek).

Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835



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