Beauty Retail Specialist
4 weeks ago
A leading online health and beauty brand is seeking a passionate and talented Beauty Advisor to join their team in Singapore.
Key Responsibilities:- Customer Service:
- Deliver exceptional customer service to ensure a welcoming and enjoyable shopping experience.
- Address and resolve customer inquiries and feedback promptly and effectively.
- Manage returns and exchanges in line with company policies.
- Offer innovative ideas to enhance customer retention and build a loyal client base.
- Operations:
- Support the day-to-day operations of the retail store, including tasks like cashiering and housekeeping.
- Ensure the store's presentation aligns with the brand's image and standards.
- Assist in executing sales strategies and participate in marketing events and promotions.
- Monitor and replenish inventory to maintain stock levels.
- Aid in visual merchandising to enhance the store's appeal and optimize customer experience.
- Collaborate with the Store Manager and Assistant Store Manager to achieve KPIs and resolve store-related issues.
- Operate the POS system accurately, processing various payment methods efficiently.
- Provide feedback on in-store activities to supervisors for continual improvement.
- Additional Duties:
- Take part in periodic stocktakes and perform other ad hoc tasks as needed.
- Passion for the beauty retail industry and customer interaction.
- Retail experience (beauty retail experience is a plus).
- Positive, team-oriented mindset with a strong desire to contribute.
- Self-motivated, proactive, and open-minded with a high level of integrity.
- Strong communication and interpersonal skills, with a customer-first approach.
- Ability to adapt in a fast-paced environment, with problem-solving and planning capabilities.
- Willingness to work shifts, weekends, and public holidays (44-hour workweek).
Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835
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