Senior Front Office Manager

10 hours ago


Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time
Job Overview

We are seeking an experienced Senior Front Office Manager to lead our team in delivering exceptional guest experiences at THE RITZ-CARLTON, MILLENIA SINGAPORE. As a key member of our Front Office leadership, you will be responsible for managing day-to-day operations, ensuring high standards of service quality, and driving business results.

Estimated Salary: SGD $6,500 - SGD $8,000 per month (depending on experience)

Key Responsibilities:
  • Maintain high levels of guest satisfaction through effective management of front office operations, including concierge, front desk, and guest services.
  • Supervise and motivate a team of front office staff to achieve exceptional service standards and financial targets.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and increase revenue.
  • Analyzing information and evaluating results to choose the best solution and solve problems.

Requirements and Qualifications:
  • A minimum of 4 years of experience in a similar role in the hospitality industry.
  • Degree in Hotel Management, Hospitality, or related field preferred.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Proven track record of achieving business results and improving operational efficiency.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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