Senior Front Office Manager
10 hours ago
We are seeking an experienced Senior Front Office Manager to lead our team in delivering exceptional guest experiences at THE RITZ-CARLTON, MILLENIA SINGAPORE. As a key member of our Front Office leadership, you will be responsible for managing day-to-day operations, ensuring high standards of service quality, and driving business results.
Estimated Salary: SGD $6,500 - SGD $8,000 per month (depending on experience)
Key Responsibilities:
- Maintain high levels of guest satisfaction through effective management of front office operations, including concierge, front desk, and guest services.
- Supervise and motivate a team of front office staff to achieve exceptional service standards and financial targets.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase revenue.
- Analyzing information and evaluating results to choose the best solution and solve problems.
Requirements and Qualifications:
- A minimum of 4 years of experience in a similar role in the hospitality industry.
- Degree in Hotel Management, Hospitality, or related field preferred.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Proven track record of achieving business results and improving operational efficiency.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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