Customer Service Operations Specialist
6 days ago
Location: Geylang Bahru
Salary: Estimated SGD 40,000 - SGD 60,000 per annum (Based on location and industry standards)
About the JobWe are seeking a highly skilled Customer Service Executive to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our operations department, you will be responsible for handling customer inquiries, providing best solutions to complaints, and working closely with other teams to ensure seamless service delivery.
Responsibilities- Customer Service: Handle phone calls, emails, and other communication channels to provide exceptional customer service and resolve issues efficiently.
- Data Management: Maintain accurate records and data entries using Microsoft Excel and other software tools.
- Team Collaboration: Work closely with the operations team to achieve common goals and objectives.
- Ad-hoc Tasks: Perform other duties as assigned by management to support the growth and development of the company.
- Education: Diploma or degree in any field
- Experience: Minimum 1 year of customer service experience in a similar role
- Skills: Excellent communication and interpersonal skills; Proficient in Microsoft Office and Excel; Ability to work in a fast-paced environment
As a valued member of our team, you can expect:
- A competitive salary range of SGD 40,000 - SGD 60,000 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
The Supreme HR Advisory Pte Ltd is a leading human resource consulting firm dedicated to providing innovative solutions to businesses. We pride ourselves on our commitment to excellence, teamwork, and customer satisfaction.
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