Heavy Equipment Technical Support Specialist

2 weeks ago


Singapore beBeeTechnical Full time $60,000 - $80,000
Our organization is seeking a Technical Solutions Specialist to join our team. This role will involve providing expert technical support and guidance to customers, managing warranty cases, conducting thorough investigations, and performing on-site testing and troubleshooting.The ideal candidate will possess excellent problem-solving skills, have a strong understanding of technical systems, and be able to effectively communicate with clients.Key Responsibilities:
  • Provide expert technical support and guidance to customers
  • Manage warranty cases and conduct thorough investigations
  • Perform on-site testing, commissioning, and troubleshooting
  • Collaborate with customers' technical teams and liaise with support specialists
  • Prepare detailed technical reports and documentation
  • Deliver training sessions to internal teams and external partners
  • Support ad-hoc tasks as assigned
Requirements:
  • Minimum diploma in an engineering or technical field
  • Minimum 5 years of relevant experience in heavy equipment maintenance
  • Strong knowledge of PLC systems
  • Comfortable with frequent travel across the region


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