Risk Management Specialist
1 day ago
Company Overview
DBS Bank is a leading financial institution with a strong commitment to managing risk and delivering exceptional results.
Salary
The estimated salary for this role is ₹1,200,000 per annum, depending on experience.
Job Description
We are seeking an experienced Risk Management Specialist to lead our collections team. The successful candidate will work closely with our business partners to manage risk exposure and deliver target performance in Pre-charge off as well as Post-Charge off buckets.
- Lead the collections team to achieve monthly targets by working with Debt Collection Agencies & Branches.
- Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against MTD target v/s achievement & issuing performance letters monthly.
- Reconciliation of payments collected along with receipts on a daily basis, to check for any fraud/siphoning of funds by DCA staff.
- Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual review on the Agencies i.e. Financial & reputations; information security & control; on-site review results, service level & yearly performance.
- Field visitations on Delinquent accs & monitor DCA's collections performance & efficiencies, thereby ensuring achievement of monthly targets.
- Manage collection activities of assigned location through team and collection agencies.
- Ensure the DCA complies with Bank's Outsourcing requirement.
- Review & investigates customer complaints on DCA.
- Review customer's settlement proposal when raised by the DCA.
- Check on timely account allocation to the DCA.
Required Skills and Qualifications
To be successful in this role, you will need:
- At least 3 years of experience in Retail Collection(Experience in Credit Cards collections is a must).
- Graduate/Postgraduate along with sound domain knowledge in Retail Collections.
Benefits
As a Risk Management Specialist at DBS Bank, you can expect a competitive salary, benefits package, and opportunities for career growth and development.
Others
This role is based in India and offers a regular schedule with full-time employee status.
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