Dental Support Professional
3 days ago
V-NEO DENTAL PTE. LTD. is seeking a highly skilled Dental Assistant cum Receptionist to join our team. In this role, you will be responsible for supporting our dental professionals in providing exceptional patient care and experience.
As a Dental Assistant cum Receptionist, you will be working closely with our dentists and other support staff to ensure that all patients receive the highest level of care and service. Your primary responsibilities will include assisting during dental procedures, preparing treatment areas, managing inventory, and maintaining infection control protocols.
Key Responsibilities- Assist During Procedures: Provide instrumental support to our dentists during treatments, ensuring patient comfort and safety.
- Prepare Treatment Areas: Set up and sterilize dental instruments, equipment, and treatment areas prior to procedures.
- Manage Dental Inventory: Maintain and monitor the inventory of dental consumables and small instruments, ensuring stock levels are adequate and minimizing losses.
- X-rays & Imaging: Take, develop, and ensure the accuracy of X-rays as instructed by the dentist.
- Infection Control: Follow all infection control protocols, including sterilization of dental instruments and disinfecting treatment areas.
- Case Management: Track and manage cases sent to and received from the laboratory, ensuring timely delivery.
- Patient Reception: Greet patients, visitors, and callers in a friendly and professional manner, creating a welcoming environment for everyone entering the clinic.
- Appointment Scheduling: Book, reschedule, and confirm patient appointments, ensuring proper documentation and accuracy of schedules.
- Patient Information & Records: Update patient records, ensuring all information is accurate, complete, and maintained confidentially.
- Billing & Payments: Perform cashiering duties, including processing payments and handling insurance claims (e.g., CHAS, Medisave, private insurance).
- Patient Reminders & Follow-ups: Send appointment reminders, follow up on treatment plans, and ensure timely communication with patients regarding their appointments or lab results.
- Education: Minimum qualification of
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