Field Service Support Engineer

2 weeks ago


Singapore beBeeTechnical Full time $33,300
Job Opportunity

We are seeking a Technical Support Specialist to join our team.

  • You will play a crucial role in providing technical assistance to our field service teams, ensuring timely resolution of equipment issues.
  • Responsibilities include supporting factory acceptance tests and site acceptance tests to guarantee quality of our equipment.
  • Maintain accurate and reliable records of service tool inventory, including serial numbers and maintenance schedules.
  • Ensure all service documentation is completed in proper format and submitted on time, including timesheets, service/repair reports, follow-ups, daily logs, expenses, etc.
  • Handle high-vacuum equipment, pumps, chillers, and compressors with care and precision.
  • Submit timely documents of service activities and expenses for review and approval.
  • Ensure proper storage of engineering documentation, including drawings, version history, scope documents, and RFI's.

Requirements:

  • Bachelor's degree in Instrumentation, Electronics, Mechatronic Engineering, or related field with 2 years of experience in instrumentation.
  • Candidates with no experience welcome to apply (less than 3 years of experience considered for the Technical Support Specialist role).
  • Previous experience as Assistant Engineer or Engineer preferred.
  • Background in field service related to vacuum technology or engineering roles in aerospace advantageous.
  • Extensive experience in servicing machines in sectors such as semiconductor, shipbuilding, aerospace, and high-vacuum systems required.
  • Ability to lead small team of junior engineers essential.
  • At least 3 years of experience working with PVD or other coating machines beneficial.
  • Able to quickly adapt and contribute effectively to the role.
  • Experience with PLC systems and sputtering/etching tools a plus.


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