Maritime Client Manager

2 weeks ago

Singapore beBeeClient Full time

Client Retention and Growth Specialist


Sales & Business Development
  • Achieve revenue targets and business development goals by managing client relationships, promoting maritime solutions to existing and prospective customers.
  • Lead client acquisition efforts through strategic engagement plans, building key contact maps within client organizations, and managing contract renewals for revenue optimization.
  • Promote digital solutions to clients as a key component of vessel IoT systems and broader digitalization efforts, targeting new growth opportunities beyond traditional merchant marine clients.

Account Management
  • Define account objectives, develop strategic engagement plans, and build strong relationships with clients to drive business growth.
  • Collaborate with support, marketing, and product teams to ensure client success, providing regular market feedback to shape solution offerings.
  • Maintain accurate CRM records and pipeline updates, submit timely internal reports on activities and forecasts, and contribute to regional planning cycles and strategies.

Reporting & CRM
  • Ensure seamless delivery and positioning of maritime digital and communication services to clients, while respecting local distribution partners' roles.
  • Work with channel partners to manage and resolve any market conflicts, leveraging industry knowledge to promote maritime solutions effectively.
  • Represent the organization at industry trade shows and conferences, sharing market insights and competitive intelligence with internal teams to drive business growth.

Qualifications & Experience
  • Required - Bachelors or Masters degree in Business, IT, or related disciplines (or equivalent experience).
  • Proven track record in solution-based B2B sales, ideally within maritime or ICT industries, with experience in managing direct sales and channel partnerships.
  • Preferred - Knowledge of maritime ICT systems, shipboard communications, or IoT integration, familiarity with strategic and consultative selling frameworks.

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