Cross-Border Passenger Transport Professional

3 days ago

Singapore beBeeTransport Full time $60,000 - $100,000
Job Title: Transport Associate

We are seeking an experienced professional with a proven track record in cross-border passenger transport operations to join our team.

The ideal candidate will have a strong network of industry contacts, excellent communication skills, and the ability to multitask and work under pressure.

This role involves overseeing daily operations, developing new routes, securing partnerships, and driving business growth in the cross-border market.

Key Responsibilities:

  1. Leverage existing industry contacts to secure partnerships and contracts for our Singapore–Malaysia routes.
  2. Identify, plan, and develop new cross-border routes in compliance with relevant regulations.
  3. Coordinate with customers, partners, and other stakeholders on their queries and onboarding process.
  4. Match suitable drivers to routes, ensuring safety, efficiency, and compliance with cross-border requirements.
  5. Assist in training and ensuring service quality is upheld.
  6. Handle feedback, queries, and complaints constructively.
  7. Monitor market trends, competitor activities, and customer needs to inform service improvements.

Requirements & Attributes:

  1. Proven experience in cross-border passenger transport operations (Singapore–Malaysia).
  2. Strong network of industry contacts (e.g. coach operators, travel agencies, ticketing platforms, regulatory authorities).
  3. Strong spoken and written communication skills; patient and confident in dealing with people from all walks of life.
  4. Meticulous, able to multi-task, and focused on coordinating tasks to meet customer expectations.
  5. Strong team player with leadership abilities.
  6. Proficient in IT systems, able to train drivers in using technology for operational efficiency.
  7. Good knowledge of road directions and customs/immigration processes.
  8. Able to create visuals and proposals for internal and external presentations.
  9. Adaptable, comfortable working under pressure, and results-oriented.
  10. Cheerful, motivated, and willing to take initiative.

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