Care Coordination Specialist
1 week ago
Job Summary
We are seeking a detail-oriented and customer-focused individual to join our team as a Care Coordination Specialist. As a key member of our team, you will be responsible for conducting appointment reminders, outreach activities, and backend HSG enrolments.
Key Responsibilities:
- Conduct appointment reminders to patients on their upcoming appointments or assist patients in scheduling their next appointment.
- Conduct outreach activities, including sending SMSes, making phone calls, and distributing mailers, to patients who are yet enrolled in HSG.
- Process backend HSG enrolments, including referrals from doctors, RHS HSG Teams, and institutional homes.
- Assist patients in enrolling to SHP.
- Promote and share information about HSG during larger scale patient education events.
- Coordinate and book HSG consultation appointments for enrolled patients.
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