Care Coordination Specialist

1 week ago


Singapore Recruit Express Pte Ltd Full time

Job Summary

We are seeking a detail-oriented and customer-focused individual to join our team as a Care Coordination Specialist. As a key member of our team, you will be responsible for conducting appointment reminders, outreach activities, and backend HSG enrolments.

Key Responsibilities:

  • Conduct appointment reminders to patients on their upcoming appointments or assist patients in scheduling their next appointment.
  • Conduct outreach activities, including sending SMSes, making phone calls, and distributing mailers, to patients who are yet enrolled in HSG.
  • Process backend HSG enrolments, including referrals from doctors, RHS HSG Teams, and institutional homes.
  • Assist patients in enrolling to SHP.
  • Promote and share information about HSG during larger scale patient education events.
  • Coordinate and book HSG consultation appointments for enrolled patients.


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