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Client Care Professional

1 week ago

Singapore VS Consultancy Full time

Clients trust VS Consultancy to deliver personalized support and tailored solutions. As a Client Care Professional, you will be responsible for maintaining a deep understanding of company products, services, and promotions to provide expert support and guidance.

This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team. Key responsibilities include:

  • Responding to customer inquiries via phone, email, live chat, or social media promptly and professionally
  • Addressing and resolving customer complaints with empathy and efficiency
  • Providing detailed information about products, services, policies, and procedures

To be successful in this role, you will need to possess excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment.