Hospitality Leader

3 days ago


Singapore THE COCONUT CLUB PTE. LTD. Full time
About The Coconut Club PTE. LTD.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, serving signature Nasi Lemak and sharing plates in a warm atmosphere. We prioritize community and diversity in our inclusive culture.

As part of The Lo and Behold Group, a hospitality company renowned for creating timeless destinations and thought-leading experiences, we take pride in shaping the city's industry landscape and grooming the next generation of hospitality leaders. Our commitment to career development includes building tailored paths around individuals, designing training modules, and implementing incentives and recognition programs to drive success.

We are proud to be recognized as a Human Capital Partner with the Ministry of Manpower, a 'Great Place To Work' (2022, 2023), and one of AON's Best Employers. Our comprehensive approach sets us on the right path to achieve individual goals and collective excellence.Job Description

This role offers a unique opportunity to directly impact guest satisfaction by ensuring exceptional service and experience at our restaurants. You will lead service operations, build relationships with guests, take orders, describe menus, up-sell products, assure outlet setup, maintain high guest satisfaction levels, improve procedures, conduct basic training, and ensure adherence to SOPs.

You'll thrive if you:

  • Go above and beyond to delight guests
  • Uphold high standards while being thoughtful and kind
  • Drive outcomes and solutions with ownership and initiative
  • Embody curiosity and a continuous learning mindset
Benefits

We invest in our people's well-being so they can excel in their roles. Our benefits include a monthly sales incentive through TLBG Partnership Programme, medical and insurance coverage, employee discounts across our venues, milestone celebrations, and one-month sabbaticals for long-service employees.

Learn more about our culture and values here.


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