Restaurant Operations Director

6 days ago


Singapore KORYO 88 PTE. LTD. Full time
Job Description
KORYO 88 PTE. LTD. is seeking a seasoned Restaurant Operations Director to oversee the daily operations of our Korean restaurant. The ideal candidate will have a strong background in restaurant management, a passion for Korean cuisine, and excellent leadership skills.

Key Responsibilities
• Operational Management: Ensure seamless day-to-day operations, maintaining high standards of service and food quality. Coordinate front-of-house and back-of-house activities to optimize workflow efficiency.
• Customer Experience: Provide exceptional customer service, ensuring guests receive a warm welcome and memorable dining experience. Address inquiries and resolve complaints promptly, utilizing feedback to continuously improve service and offerings.
• Staff Management: Recruit, train, and manage restaurant staff to deliver outstanding service. Conduct regular performance evaluations and foster a positive work environment, promoting teamwork and excellence.
• Marketing & Promotion: Assist in promoting the restaurant through social media and digital marketing platforms. Coordinate special events, seasonal promotions, or themed nights highlighting Korean culture and cuisine, working closely with the Managing Director to develop and execute marketing strategies.
• Inventory & Ordering: Manage inventory levels, ordering supplies as needed. Ensure proper storage and handling of food and beverages comply with health regulations.
• Compliance and Safety: Maintain high standards of cleanliness and safety, adhering to health regulations. Develop and implement policies to ensure compliance and minimize risk.

Qualifications
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 1+ year of experience as a Restaurant Operations Manager or similar role, preferably in a Korean restaurant or F&B industry.
• Strong knowledge of Korean cuisine, culture, and dining customs.
• Excellent leadership and team management skills, with experience managing diverse staff.
• Solid understanding of restaurant operations, including customer management and inventory management.
• Ability to handle high-pressure situations, particularly during busy meal times.
• Proficiency in point-of-sale (POS) systems.
• Proficiency in Korean language preferred to effectively communicate with Korean staff and customers.

We offer a competitive salary of SGD $55,000 - $65,000 per annum, depending on experience. If you are a motivated and experienced professional looking to lead a dynamic team in the heart of Singapore, please apply.

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