Senior Cargo Operations Manager

1 month ago


Singapore Singapore Airlines Full time
Job Description

Singapore Airlines is seeking a highly skilled Senior Cargo Operations Manager to join our team. This role involves overseeing the safe and efficient handling of cargo and cargo flights, as well as ensuring compliance with regulatory and industry requirements.

Key Responsibilities
  • Develop and implement ground procedures and SOPs for the safe and efficient handling of cargo and cargo flights.
  • Review existing ground procedures and processes to ensure they remain relevant and compliant.
  • Ensure that all employees understand and adhere to these procedures and regulations.
  • Collaborate with other departments to ensure seamless operations.
Support Pharmaceutical Verticals Business
  • Develop, update, and implement ground procedures and SOPs for the pharmaceutical verticals business.
  • Attend and advise on operational matters related to the pharmaceutical verticals business.
  • Support the Commercial team with operational knowledge regarding the carriage of pharmaceuticals.
  • Investigate incidents and irregularities involving pharmaceuticals and follow up with stations and handling agents on corrective action and compliance.
Administrative Duties and Projects
  • Assist with administrative and project duties, including conferences, events, ad hoc projects/studies, and system activities affecting operations.
  • Support network stations with their enquiries on general operations issues.
  • Track and support the Cargo Operations Professionals program and enhance operations competencies in the network.
Requirements
  • Bachelor's degree in a related field.
  • Experience in air transport operations.
  • Excellent analytical and problem-solving skills.
  • Quality mindset and ability to develop and validate procedures.
  • Team player with excellent communication skills – written, oral, and active listening.
Compensation and Benefits

The estimated salary for this role is SGD 100,000 - SGD 120,000 per annum, depending on experience. Additional benefits include medical insurance, retirement savings plan, and annual leave.



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