Chief Information Technology Officer

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

We are seeking a highly motivated Chief Information Technology Officer to join our dynamic team in the Centre of IT Services (CITS) at Nanyang Technological University. The successful candidate will be responsible for overseeing all IT needs for faculty, staff, and researchers in the Singapore Centre for Environmental Life Sciences Engineering (SCELSE), ensuring compliance with CITS' IT policies.

Key Responsibilities:
  • Run Infrastructure/System Operations: Ensure seamless operations of program and departmental activities within SCELSE.
  • Implement infrastructure changes and maintenance routines to ensure optimal system performance.
  • Contribute to designing and implementing infrastructure replacement plans to maintain system efficiency.
Maintain Service Level Agreements and Service Improvements:
  • Monitor service-level objectives and targets to ensure requirements are met.
  • Analyze client satisfaction metrics and propose recommendations to improve performance and client satisfaction.

The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with at least 2 years of relevant experience in IT operations. Proficiency in providing end-user support for Windows-based desktops, administering Windows-based servers, troubleshooting PC hardware issues, and familiarity with network and cybersecurity concepts are essential. Good teamwork and interpersonal skills, as well as good oral and written communication skills, are also required.



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