Precious Metals Specialist
1 month ago
Our team at Tiffany & Co. is seeking a skilled Jeweler to join our workshop.
Job SummaryWe are looking for a highly experienced Jeweler to perform a variety of tasks, including servicing orders according to Tiffany & Co. standards, inspecting orders for defects, and maintaining a safe and organized workspace.
Responsibilities- Service all orders according to Tiffany & Co. quality and design standards, ensuring that every piece meets the highest level of craftsmanship.
- Maintain a clean and organized workspace, adhering to established safety protocols and reporting any hazards or near misses to management.
- Work collaboratively with colleagues to achieve productivity goals, meeting or exceeding established benchmarks based on work mix and role.
- Provide exceptional customer service, responding promptly to client inquiries via email, phone, and instant messaging, and resolving issues efficiently.
- Develop a comprehensive knowledge of Tiffany & Co. products, designers, collections, materials, methods of manufacture, and repair techniques.
- Participate in special projects, assist with workflow management, and contribute to the safe and efficient operation of the workshop.
- A minimum of 2 years of experience in jewelry repair and maintenance.
- Proven soldering, laser welding, and diamond setting skills.
- Strong attention to detail, customer service orientation, and ability to work in a fast-paced environment.
- Demonstrated ability to prioritize tasks, manage time effectively, and meet deadlines.
- Professional appearance, excellent communication skills, and ability to inspire trust, fairness, integrity, and professionalism.
- Ability to work with cross-functional teams, collaborate with coworkers, and actively participate in problem-solving and process improvement initiatives.
$65,000 - $85,000 per year, depending on experience and location.
About UsTiffany & Co. is a leading luxury jeweler and retailer dedicated to providing exceptional customer experiences and creating beautiful, timeless pieces.
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