Senior Business Intelligence Analyst
4 weeks ago
About FWD Group
FWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets across the Asia Pacific region. With over 11 million customers, the company is committed to making the insurance journey simpler, faster, and smoother through innovative propositions and easy-to-understand products, supported by digital technology.
Purpose
- As a key member of the Business Intelligence team, you will be responsible for planning, managing, designing, developing, delivering, and monitoring data models for FWD countries across the Asia Pacific region.
Key Accountabilities
- You will collect and analyze data from multiple sources to identify patterns, trends, and key insights relevant to business objectives.
- Using statistical techniques and data mining methods, you will uncover valuable information from complex datasets.
- You will collaborate with data engineers to ensure data accuracy and consistency.
- Design and develop interactive dashboards and reports using BI tools (e.g., Tableau, Power BI, QlikView) to present data-driven insights to stakeholders.
- You will customize visualizations to meet specific business needs, ensuring clarity and usability.
- Work with data engineers to define data requirements and specifications for ETL processes.
- Validate and transform data to facilitate efficient analysis and reporting.
- Address data integration issues and contribute to data infrastructure enhancements.
- Engage with business stakeholders to understand their data needs and objectives.
- Translate business requirements into technical specifications and data models.
- Implement data governance best practices to ensure data accuracy, consistency, and security.
- Conduct regular data quality checks and take corrective actions as necessary.
- Create compelling visualizations and data-driven stories to communicate complex insights effectively to non-technical stakeholders.
- Ensure visualizations adhere to best practices in data storytelling.
- Provide training and support to business users on BI tools, enabling self-service analytics capabilities.
- Troubleshoot and resolve BI tool-related issues as needed.
- Propose and implement enhancements to existing BI processes and solutions.
Qualification/Experience
- Bachelor in IT, Computer Science, Information Systems, or a related field.
- More than 3 years proven experience as a Business Intelligence Specialist, showcasing expertise in data analysis and BI tools.
- Proficiency in BI tools such as Tableau, Power BI, QlikView, or similar.
- Strong SQL skills and experience with relational databases.
- Familiarity with data warehousing concepts and ETL processes.
- Solid understanding of data visualization best practices and design principles.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders.
- Ability to manage multiple projects, prioritize tasks, and work independently.
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