Dynamic Fitness Operations Manager

10 hours ago


Singapore UFIT - URBAN FITNESS PTE. LTD. Full time
Job Overview

The Dynamic Fitness Operations Manager at UFIT - Urban Fitness Pte. Ltd. plays a pivotal role in driving revenue growth, enhancing client experiences, and optimizing efficiencies across all aspects of health and fitness services.

About the Role

This dynamic position requires strong leadership skills to oversee fitness operations and clinic management, engaging with the UFIT Sports division to integrate sports clientele into health and fitness services and vice versa.

Responsibilities:

  • Business Development:
    Assess and evolve fitness and clinic services to contribute to the development of a Health and Fitness Hub.
    Identify opportunities for business growth within fitness-related modalities and present proposals to senior management.
  • Sales and Operations:
    Lead all Health Consultations at UFIT Club Street and be ultimately responsible for all new fitness sales within the hub.
    Optimize client retention through ongoing community management and daily tasks, communicating with all clients at critical points during their programmes.
  • Human Resources:
    Lead and manage a team to be engaged with the UFIT brand and exceed client expectations daily.
    Ensure CPD sessions are attended by team members especially new joiners.
  • Facility and Equipment Management:
    Conduct a weekly equipment review and maintenance program as discussed and set out with the COO.
    Coordinate repairs or facility improvements in collaboration with the COO.
  • Recruitment:
    Provide on-site induction and training for new hires as required.
    Actively promote and recruit UFIT as an employer to potential recruits and high-caliber fitness professionals.

Key Performance Indicators:

  • Health consult conversion rates
  • Occupancy rates of gym floor (PT), classes, and Clinic rooms
  • Number of active clients on UFIT Programs.
  • Utilization rate of CoC sessions per client
  • Retention rates of team members
  • CoC Integration rates

Compensation Package:

A highly competitive salary of $6,500 is offered, along with a monthly bonus of $500 based on hitting target occupancy rates and quarterly sales bonuses based on achieving PT sales targets.

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