High-Performing Sales Specialist
6 days ago
At NOVA FURNISHING CENTRE PTE. LTD., we are seeking an experienced High-Performing Sales Specialist to drive sales growth and deliver exceptional customer experiences.
Job SummaryThe ideal candidate will possess strong communication and interpersonal skills, with a passion for home furnishings and design. They will be responsible for assisting customers in selecting the right furniture products, providing product knowledge, and delivering outstanding customer service throughout the sales process.
Key Responsibilities:- Customer Interaction: Greet and engage customers in a friendly and professional manner, assessing their needs and preferences to recommend suitable furniture products.
- Product Knowledge: Maintain in-depth knowledge of furniture products, including materials, features, benefits, and care instructions, to effectively present and explain options to customers.
- Sales Presentations: Deliver compelling sales presentations, showcasing product features and benefits, and creating engaging experiences tailored to individual customer needs.
- Achieving Sales Targets: Meet or exceed sales quotas and targets, ensuring consistent sales performance and maximizing sales opportunities through upselling complementary products.
- Customer Service: Ensure a positive customer experience by answering questions, resolving concerns, and providing information on delivery, warranties, and return policies.
- Follow-Up: Follow up with customers after the sale to ensure satisfaction and encourage repeat business, building lasting relationships to generate referrals and repeat sales.
- We offer a competitive base salary of SGD 60,000 per annum, plus a commission structure based on sales performance.
- Employee discounts on furniture products.
- Paid time off (PTO) and holidays.
- Ongoing training and development opportunities.
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