Executive Escalation Support Lead
2 weeks ago
Job Summary:
Executive Escalation Support LeadWe are seeking a results-driven people leader to spearhead our Executive Escalation Support team. This high-impact role demands an individual who is driven by our mission to enhance economic freedom worldwide and provide seamless experiences for our top-tier clients.
Main Responsibilities:- Manage and develop a team of analysts responding to requests from the Executive, Legal, and Communication teams.
- Deliver exceptional customer service through effective stakeholder management, task prioritization, and efficient execution.
- Resolve complex customer escalations in collaboration with subject matter specialists across various teams.
- Promote an investigative mindset to address critical customer issues at their root cause.
- Represent and advocate for customers within organizations to drive meaningful changes.
- Foster clear communication with internal and external partners to align on solutions and drive results.
- A minimum of 3 years of experience in people management, specifically in customer support or escalation management roles within fast-paced environments.
- Bachelor's degree in a relevant field such as business, finance, or project management.
- Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto.
- Excellent communication skills to operate effectively across multiple departments and stakeholders.
- Flexibility and adaptability to meet the evolving needs of a high-growth organization.
- Proficiency in English language.
-
Escalations Lead
3 days ago
Singapore Aaqua BV Full time**Are you ready for a positive and life defining Personal & Professional challenge** **‘Empowering people to live their passions’** Aaqua is a refreshingly new Social experience built around passions. We bring like-minded people, fans, icons, creators and brands together in communities - blending epic online and offline events - centred around...
-
Supervisor, Executive Escalation Support
1 week ago
Singapore Coinbase Full timeOverview Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a...
-
Supervisor, Executive Escalation Support
2 weeks ago
Singapore Coinbase Full timeOverview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very...
-
Supervisor, Executive Escalation Support
1 week ago
Singapore Coinbase Full timeOverview Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re...
-
Supervisor, Executive Escalation Support
2 weeks ago
Singapore P2P Full timeOverview Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very...
-
Supervisor, Executive Escalation Support
7 days ago
Singapore P2P Full timeOverview Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a...
-
Supervisor, Executive Escalation Support
3 days ago
Singapore Coinbase Full timeOverview Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a...
-
Supervisor, Executive Escalation Support
1 week ago
Singapore P2P Full timeOverview Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re...
-
Supervisor, Executive Escalation Support
7 days ago
Singapore Coinbase Full timeReady to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very...
-
Escalator Supervisor
21 hours ago
Singapore NC CONTRACTOR PTE. LTD. Full timeSite survey and taking all necessary measurement for planning and execution of works. - Planning of all sites works including hoarding, scaffolding, loading and unloading, setting up hoisting beam & bracket, hoisting of escalators, installation of escalators. - Coordination and supportive work with technical team for all necessary engineering studies for...
