Hospitality Operations Manager

18 hours ago


Singapore CONCORDE HOTEL SINGAPORE Full time
Job Description

We are seeking a highly skilled Hospitality Operations Manager to join our team at the Concorde Hotel Singapore.

About the Role

The successful candidate will be responsible for assisting in managing daily operations of the hotel club, including the front desk and guest services. They will ensure that all facilities are clean, well-maintained, and meet quality standards.

Key Responsibilities:

  • Coordinate with maintenance and housekeeping to address any issues promptly.
  • Address guest inquiries, concerns, and complaints in a professional and timely manner.
  • Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
  • Promote club services and amenities to guests.

Requirements and Qualifications:

  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service skills.
  • Ability to multitask and manage time effectively.
  • Problem-solving skills and the ability to handle stressful situations.

What We Offer:

Our hotel offers a competitive salary package, including an estimated SGD 45,000 - 60,000 per annum, depending on experience. This position also comes with opportunities for career growth and development in a dynamic and supportive environment.



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