Front Office Support Associate
2 days ago
Job Title: Front Office Support Associate - Bishan
About the Role:
We are seeking a highly skilled and experienced Front Office Support Associate to join our team at Bishan. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients and visitors, handling reception and front desk duties, and performing various administrative tasks.
Key Responsibilities:
- Performing reception and front desk duties, including answering phone calls, responding to patient inquiries, and managing patient records.
- Providing excellent customer service to patients and visitors, ensuring their needs are met promptly and professionally.
- Handling portering and triaging duties, such as transferring patients from one location to another, and attending to all enquiries of patients and visitors.
- Cleaning wheelchairs and assisting with other facility-related tasks as needed.
Requirements:
- A minimum of 4 months of experience in a front office or customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, visitors, and colleagues.
- Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
- Flexibility to work varying shifts, including weekends and public holidays.
Working Conditions:
- 5-day workweek, with flexible start and end times.
- Varying shifts, including weekends and public holidays.
- Rostered shifts may include AM Shift (7am-4:30pm) and PM Shift (12pm-9:30pm).
Salary and Benefits:
- $12 per hour for AM Shift.
- $14 per hour for PM Shift.
How to Apply:
If you are a motivated and enthusiastic individual with excellent customer service skills, we encourage you to submit your application to us. Please note that only shortlisted candidates will be contacted for an interview.
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