Solutions Architect
12 hours ago
About the Role
We are seeking a seasoned Solutions Architect to join our team at OpenAI. As a key member of our Solutions Architecture team, you will partner with our most strategic platform customers to ideate and build novel applications on our API.
Key Responsibilities
- Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.
- Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
- Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.
- Forge and manage relationships with our customers' leadership and stakeholders to ensure the successful deployment and scale of their applications.
- Contribute to our open-source developer and enterprise resources.
- Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
- Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.
Requirements
- 8+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.
- Effective and polished communicator who can translate business and technical topics to all audiences.
- Experience leading complex implementations of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
- Industry experience in programming languages like Python or Javascript.
- Ability to own problems end-to-end and willingness to pick up whatever knowledge you're missing to get the job done.
- Humble attitude, eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
- Effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
About the Team
The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance.
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