Senior Debt Recovery and Fraud Management Specialist
2 weeks ago
About the Role
StarHub is seeking a seasoned Senior Debt Recovery and Fraud Management Specialist to join our team. As a key member of our finance department, you will be responsible for managing debt recovery processes and identifying fraudulent activities.
Key Responsibilities
- Liaise with external agencies and law firms to resolve payment-related issues and negotiate settlements.
- Prepare detailed reports on debt collection activities and outcomes.
- Validate billing and commission computations from external agencies and law firms.
- Collaborate with internal teams to develop strategies for debt recovery and fraud prevention.
Fraud Management
- Monitor accounts and transactions for suspicious activity indicative of fraudulent behavior.
- Collect evidence and document findings for regulatory compliance and follow-up actions.
- Implement fraud detection measures in collaboration with internal teams.
- Stay up-to-date with industry trends, best practices, and emerging fraud techniques.
Qualifications and Requirements
- A relevant qualification in Finance, Statistics, Law Enforcement, or related fields, with at least 2 years of work experience.
- Proficient in Microsoft Office Suite, particularly Excel and Word.
- Experience with credit management or fraud detection software is an advantage.
- Strong analytical, problem-solving, and communication skills.
- A proactive and detail-oriented individual with a strong sense of ethics and integrity.
What We Offer
- An estimated salary range of SGD $60,000 - $80,000 per annum, commensurate with experience.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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Singapore StarHub Full timeJob OverviewWe are seeking an experienced Debt Recovery and Fraud Management Specialist to join our team at StarHub. As a key member of our revenue assurance team, you will be responsible for identifying and resolving payment-related issues with customers, as well as detecting and preventing fraudulent activities.
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