Senior Customer Experience Coordinator
12 hours ago
EnviroDynamics Solutions Pte Ltd is seeking a highly skilled Senior Customer Experience Coordinator to join our team in Singapore. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
About the Role
We offer a competitive salary of SGD 45,000 - 55,000 per annum, depending on experience. As a Senior Customer Experience Coordinator, you will be responsible for coordinating customer appointments, managing patient records, and providing exceptional customer service.
Key Responsibilities
- Coordinate and schedule appointments for various imaging services (X-rays, MRIs, CT scans, etc.)
- Maintain accurate and organized patient records in the system, ensuring confidentiality and compliance with regulations
- Handle incoming calls, emails, and inquiries, directing them to the appropriate personnel
- Perform data entry tasks related to patient information and billing
- Collaborate with radiologists, radiographers, and nurses to facilitate a smooth workflow
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Good problem-solving and analytical skills
- Familiarity with healthcare terminology and procedures
About Us
At EnviroDynamics Solutions Pte Ltd, we are committed to delivering high-quality services to our customers. We offer a supportive and dynamic work environment, with opportunities for growth and development.
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