Dynamic Email Service Specialist

1 week ago

Singapore beBeeEmail Full time

Job Title:

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A Dynamic Email Services Role

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This pivotal role will maintain and enhance the infrastructure and delivery of our email platform, ultimately improving the overall experience of our services.

", "
  • You will work with Microsoft Infrastructure products like Azure, Office 365, ATP, Microsoft Intune, Exchange Server, Active Directory, and third-party email gateway solutions.
  • Your user centric mindset and ability to collaborate effectively with international teams will be crucial.
", "Job Responsibilities", "
  • Provide core administration and escalation support for messaging services, focusing on Cisco IronPort and Microsoft EOP/ATP in a globally distributed O365 cloud environment.
  • Collaborate with engineers and operations staff to test, implement, and transition new services or upgrades to existing core email security services, focusing on Cisco IronPort, Exchange, and the O365 space.
  • Troubleshoot and administer MS Exchange servers (2016 and above), including resolving mail flow issues in hybrid environments.
  • Manage incidents and problems, ensuring ongoing operational excellence of environments, infrastructure consolidation/expansion, and release/patch management, including developing and executing production support procedures such as business continuity and disaster recovery.
", "Requirements", "
  • Proactively anticipate service issues before they occur and make recommendations for resolution.
  • Participate in projects as a subject matter expert as a representative as needed.
  • Develop and execute production support procedures, including business continuity and disaster recovery plans.
  • Manage Exchange Online mailboxes, including configuration of settings, mailbox quotas, inbox rules, and PowerShell usage.
", "What We Offer", "
  • Join a dynamic email services team that has been in Singapore for more than 25 years and in AP for over 60 years.
  • Promote a user-centric mindset and collaboration across international teams.

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