Secure the Future: Senior Security Operations Lead Analyst

Security Operations Lead Analyst - Global Security Organisation Client Services

The mission of our organisation is to build and earn trust by reducing risk and securing our businesses and products. Our team is the foundation of our efforts to keep our platform safe, secure, and operating at scale for over 1 billion people around the world. We work to ensure that our platform is safe and secure, that our users' experience and their data remains safe from external or internal threats, and that we comply with global regulations wherever we operate.

Our goal is to create a secure and trustworthy environment for our users. We achieve this by fostering strong collaboration with cross-functional stakeholders across the organisation to align on security best practices, maintain robust client relationships, and uphold the highest standards of security and compliance.

We are working on a hybrid schedule, with an expected 3 days a week in office. We are continuously reviewing our hybrid-working model and requirements are subject to change at any time.

• Independently monitor, manage and respond to external security RFIs to include partner integration security related requests, data protection assessments, and client inquiries, ensuring that responses to the questionnaires are not only prompt, thorough, and accurate but also strategically aligned with our broader security objectives.
• Respond to and handle urgent external security inquiries, requiring cross-functional coordination of responses.
• Drive the development, management, and systematic updating of internal repository, ensuring that they are periodically updated with accuracy.
• Utilize advanced analytics to assess metrics and generate comprehensive reports that provide actionable insights into the effectiveness of the partner integration question repository, informing strategic decision-making at the senior level.
• Lead continuous improvement initiatives within the trust function, identifying process inefficiencies and implementing innovative solutions to drive operational excellence and support organisational growth.
• Engage in ad-hoc projects or other operational work as required.

• Proven experience in managing the security questionnaire process, ensuring responses are accurate, timely, and aligned with broader risk management objectives.
• Excellent written and verbal communication skills, capable of translating complex technical information into clear, actionable insights for both technical and non-technical stakeholders, including senior leadership.
• A collaborative contributor who thrives in a fast-paced, cross-functional team environment, adept at managing relationships across legal, compliance, product, and engineering teams.
• Solid foundational understanding of security and customer trust concepts, with the ability to apply these principles effectively within an evolving digital landscape.
• Proven ability to manage multiple priorities and projects while demonstrating successful and on-time outcomes consistently, underpinned by strong organisational and time management skills.

Our team fosters a positive work environment where employees can grow professionally and personally. We offer competitive compensation packages, career advancement opportunities, and recognition programs to show appreciation for our employees' hard work.

At our organization, we value diversity and inclusion. We believe that every individual deserves equal opportunities and fair treatment, regardless of their background, culture, or identity. We strive to create an inclusive workplace where everyone feels welcome and valued.