Operational Team Lead
6 days ago
HR GURU (SG) PTE. LTD.
About the Job
We are seeking an experienced Operational Team Lead to oversee the daily operations of our outlet, driving efficiency and excellence in all aspects of the business.
Key Responsibilities
Oversee front and back of house operations, ensuring seamless delivery of services to our customers.
• Plan and assign workloads to team members, maximizing productivity and minimizing downtime.
• Coordinate with management to achieve sales results and maintain high levels of customer satisfaction.
• Train new employees and provide continuous training to existing staff, enhancing their skills and performance.
• Develop and implement effective quality control measures, maintaining high standards across all areas of the business.
• Foster a positive work environment, promoting exceptional customer service and encouraging teamwork among staff.
Requirements
This role requires someone with strong leadership and communication skills, able to motivate and direct team members towards common goals. The ideal candidate will have experience in managing operational teams, with a proven track record of success in similar roles. A salary range of SGD $4500 - $6000 per month is expected for this position.
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