Customer Relationship Manager
7 days ago
Customer Relationship Manager
Job Description:This role involves providing exceptional customer service and support to clients in a dynamic educational environment. As a Customer Relationship Manager, you will be the primary point of contact for customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide prompt and courteous responses to customer inquiries via various channels
- Maintain accurate records of customer interactions, including feedback and complaints
- Upsell and promote programmes to both new and existing customers
- Collaborate with internal teams to resolve customer issues efficiently
- Diploma or equivalent qualification in a relevant field
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Proficiency in Google Docs, Google Sheets, and Microsoft Office
- Prior experience in the education industry is advantageous
$42,000 - $55,000 per annum (dependent on experience)
About Us:We are Learning Point Kids Pte. Ltd., a leading provider of educational programmes and services. Our team is dedicated to delivering high-quality experiences that engage and inspire our students.
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