Senior Customer Experience Specialist
12 hours ago
NoVO Recruitment Solutions PTE. LTD. is a reputable recruitment agency that values excellent customer service. We are committed to providing top-notch services to our clients and candidates alike.
Job Summary
We are seeking a highly skilled Senior Customer Experience Specialist to join our team. As a Senior Customer Experience Specialist, you will be responsible for delivering exceptional customer service experiences across various touchpoints. Your primary goal will be to resolve customer complaints in a timely and professional manner, while also identifying opportunities to improve our services.
Key Responsibilities
The ideal candidate will have the following skills and qualifications:
* Providing exceptional customer service via phone, email, or chat
* Resolving customer complaints and issues in a professional and timely manner
* Identifying and escalating complex customer issues to senior management as needed
Required Skills and Qualifications
To succeed in this role, you must possess the following skills and qualifications:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong problem-solving and analytical skills
* Proficiency in using technology to manage customer interactions
Benefits
We offer a competitive salary of SGD 5,500 - SGD 6,000 per month, depending on experience, plus benefits including medical insurance, paid time off, and opportunities for career growth and development.
About NoVO Recruitment Solutions PTE. LTD.
NoVO Recruitment Solutions PTE. LTD. is a leading recruitment agency that provides comprehensive staffing solutions to businesses in Singapore and beyond. Our team of experts has years of experience in matching talented individuals with top companies in various industries.
-
Senior Customer Experience Specialist
12 hours ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob OverviewWe are seeking a skilled and experienced Senior Customer Experience Specialist to join our team at RECRUIT EXPRESS PTE LTD. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in call centre operations.
-
Senior Customer Experience Specialist
4 days ago
Singapore GRAIN PTE. LTD. Full timeWe are seeking a skilled Senior Customer Experience Specialist to join our team at GRAIN PTE. LTD.About the RoleThis is an exciting opportunity for a customer-focused professional to drive sales success and deliver exceptional customer experiences.Job DescriptionThe ideal candidate will provide administrative support to our sales team, manage incoming calls,...
-
Senior IT Governance Specialist
4 days ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob Title:Senior IT Governance SpecialistAbout the Role:We are seeking a highly skilled Senior IT Governance Specialist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.Company Overview:
-
Executive, customer service
7 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Senior Live Chat Support Specialist
2 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled Senior Live Chat Support Specialist to join our team in Singapore.As a Senior Live Chat Support Specialist, you will be responsible for managing customer inquiries from our digital platforms and ensuring that all customer issues are resolved promptly and efficiently.This is an exciting opportunity to work with a...
-
Customer Service Experience Specialist
4 days ago
Singapore NVISUALLY ACADEMY PTE. LTD. Full timeWe are seeking a highly skilled Customer Service Experience Specialist to join our team at NVISUALLY ACADEMY PTE. LTD.Job Description:The successful candidate will be responsible for managing, mentoring, and coaching team members to achieve quality and productivity for optimal customer experience.This role involves training and upskilling new and existing...
-
Customer Experience Specialist
3 weeks ago
Singapore AIG Full timeAbout the RoleAt AIG, we're reimagining insurance solutions to make a bigger difference in the world. As a Customer Experience Specialist, you'll play a key role in delivering exceptional customer service and support.
-
Customer Experience Specialist
2 days ago
Singapore THE STYLE SOIREE (TSS) Full timeJob Description:As a Customer Experience Specialist at THE STYLE SOIREE (TSS), you will be responsible for delivering exceptional customer experiences in our retail stores/showroom. Your key objectives will include providing seamless shopping experiences, maintaining a clean and organized environment, and promoting first-class service to customers.Main...
-
Innovative User Experience Specialist
12 hours ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Innovative User Experience Specialist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the RoleThis is an exciting opportunity for a talented UX/UI Designer to drive innovation and creativity in shaping exceptional user experiences. The successful candidate will collaborate closely with our design and...
-
Senior Quality Assurance Specialist
12 hours ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout HAYS SPECIALIST RECRUITMENT PTE. LTD.Hays is a global leader in specialist recruitment with offices across the world. Our mission is to improve people's lives by improving their work.About the RoleWe are currently seeking an experienced Senior Quality Assurance Specialist to lead our client's quality management team. This is an exciting opportunity for...
-
Senior Social Care Specialist
4 days ago
Singapore SASCO SENIOR CITIZENS' HOME Full timeSASCO SENIOR CITIZENS' HOME is seeking a Senior Social Care Specialist to join our team.Job Description:This role will be responsible for providing direct social work case management, counseling to clients and their families, conducting social and financial assessments.Responsibilities:Conducting biopsychosocial assessments to assess the strength and...
-
Senior Excavation Specialist
4 days ago
Singapore L&M FOUNDATION SPECIALIST PTE LTD Full timeL&M FOUNDATION SPECIALIST PTE LTDWe are seeking an experienced Senior Excavation Specialist to join our team.Job Description:About the Role:The Senior Excavation Specialist will be responsible for operating heavy machinery, including trench digger machines and drilling rigs, to excavate underground soil and rock. This role requires a strong understanding of...
-
Senior Private Banking Operations Specialist
2 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Private Banking Operations Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD.
-
Customer Experience Specialist
2 days ago
Singapore TRUSTY CARS LTD. Full timeThe ideal candidate for this position will possess excellent customer service skills, a positive attitude, and the ability to multitask.As a Customer Experience Specialist at TRUSTY CARS LTD., you will be responsible for ensuring that our customers have an ultra-positive experience at the showroom. This includes providing top-notch customer service,...
-
Customer Experience Specialist
2 days ago
Singapore CENTRAL PROVIDENT FUND BOARD Full timeCentral Provident Fund BoardA rewarding career awaits you in our dynamic Customer Service Department. We are seeking a skilled Customer Experience Specialist to join our team, responsible for delivering exceptional service to our members through various channels.About the RoleThis is an exciting opportunity to embark on a challenging and rewarding career...
-
Customer Experience Specialist
2 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeWe are seeking a highly motivated and organized Customer Experience Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job SummaryThe ideal candidate will be responsible for handling survey submissions, feedback, and requests from customers in a timely manner.About the RoleEnsure consistent case notes updated in the system after each interaction...
-
Customer Experience Specialist
11 hours ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeCompany OverviewRapSys Technologies PTE. LTD. is a dynamic organization committed to delivering exceptional customer experiences.Job Description:We are seeking a highly skilled Customer Experience Specialist to join our team. This role will focus on providing top-notch support to our clients, ensuring their issues are resolved promptly and efficiently.Key...
-
Customer Experience Specialist
3 weeks ago
Singapore The Closet Lover Full timeJob OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at The Closet Lover. In this role, you will play a vital part in ensuring exceptional customer service and contributing to the overall success of our store.Salary InformationThe hourly rate for this position is $15-$20 per hour, commensurate with...
-
Customer Experience Specialist
4 days ago
Singapore AIG ASIA PACIFIC INSURANCE PTE. LTD. Full timeJob OverviewAIG Asia Pacific Insurance PTE. LTD. is seeking a Customer Experience Specialist to join our team. This role requires strong customer service skills, excellent communication abilities, and the ability to work in a fast-paced environment.About the RoleThis is a full-time position responsible for providing high-quality customer service to clients...
-
Customer Experience Specialist
11 hours ago
Singapore GLORY ARTISANAL LEATHER PTE. LTD. Full timeAbout UsGLORY ARTISANAL LEATHER PTE. LTD. is a leading brand in the industry, known for our high-quality products and exceptional customer service.Salary: SGD 35,000 - SGD 45,000 per annumWe are currently seeking a skilled Customer Experience Specialist to join our team!About the RoleThis role is perfect for those who enjoy interacting with customers and...