
Beauty Ambassador
2 weeks ago
We are seeking a skilled and friendly Customer Relation Officer to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring that every interaction with our clients is memorable and positive.
Key Responsibilities:
- Customer Welcome: Provide a warm and welcoming environment for all customers upon arrival.
- Call Handling: Respond to phone calls and inquiries in a professional, courteous, and polite manner.
- Customer Support: Assist customers with their requests and resolve any issues efficiently and effectively.
- Sales Promotion: Promote products and services to boost sales opportunities and increase consumer understanding.
- Tidiness and Cleanliness: Maintain the salon's tidiness and cleanliness to ensure a comfortable and safe environment for customers.
Required Skills and Qualifications:
- Passion for Beauty Services: A genuine passion for beauty services and a commitment to delivering high standards of customer service.
- Interpersonal and Communication Skills: Strong interpersonal and communication skills to effectively engage with customers and colleagues.
- Basic Computer Applications: Ability to operate basic computer applications to perform daily tasks efficiently.
Benefits:
- 5-Day Work Week: Enjoy a 5-day work week with retail hours, allowing for a great work-life balance.
- Completion Bonus: Receive a completion bonus as a token of appreciation for your hard work.
- Referral Program: Participate in our referral program and earn rewards for referring friends and family.
- Career Progression: Opportunities for career progression and skill development.
- F&B and Beauty Perks: Enjoy discounts on food and beverages as well as beauty services.
- Sales Commission and Incentives: Earn sales commission and incentives for meeting targets.
Others:
New employees will receive training to ensure they have the necessary skills to excel in their role. If you're passionate about delivering exceptional customer service and building strong relationships with clients, we encourage you to apply for this exciting opportunity.
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