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Retail Operations Expert

3 weeks ago

Singapore WGT Events & HR Group Full time
Job Overview

We are seeking a skilled Retail Operations Expert to join our team at WGT Events & HR Group. This role will be responsible for managing the day-to-day operations of our retail store in Singapore, ensuring seamless customer experiences, and driving sales growth.

The ideal candidate will have experience in retail industry management, brand PR and product marketing, and sales and marketing strategy development. They will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Manage and oversee the daily operations of the retail store, ensuring efficient processes and procedures
  • Develop and implement effective sales and marketing strategies to drive business growth
  • Maintain a strong relationship with customers, identifying their needs and preferences
  • Collaborate with the senior team to drive business initiatives and achieve company goals

Requirements:

  • Minimum 1 year of experience in retail management, preferably in luxury goods
  • Strong knowledge of CRM, E-Commerce, POS, and Google Workspace software
  • Able to work flexibly on weekends and evenings