Lead Technical Operations Specialist

2 weeks ago


Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time

We are seeking a highly skilled Lead Technical Operations Specialist to join our team at Nanyang Technology University (NTU). This is a critical role that requires someone with strong technical expertise, excellent communication skills, and the ability to lead operations in a fast-paced environment.

About NTU

NTU is one of the top universities in Asia, renowned for its academic excellence and innovative research. Our mission is to provide students with a world-class education that prepares them for success in their chosen careers. As a member of our team, you will have the opportunity to work with talented individuals who share your passion for learning and innovation.

Job Description:
  • Technical Operations Management: You will be responsible for leading the operations of design software across different areas, including Foundation, Photo, and Design workshops and specialized rooms/labs/workshops.
  • Workstation Maintenance: You will maintain specialized workstations that host ADM Design & Media Art software, ensuring they are up-to-date and running smoothly.
  • Teaching Aids and Materials: You will prepare teaching aids and student materials, supporting the delivery of high-quality educational programs.
  • Student Support: You will assist and instruct students on the operations of software and specialized setups, helping them to achieve their full potential.
  • Project Assistance: You will be involved in projects as needed, working closely with colleagues to deliver successful outcomes.
  • User Experience Management: You will manage users' experience as 'internal customers', ensuring that technical issues are resolved to their utmost satisfaction.
Requirements:
  • Education: You must hold a Diploma or Bachelor's degree in Science or Engineering.
  • Experience: A minimum of 4 years' working experience in the education industry is preferred.
  • Communication Skills: You must have good verbal and written communication skills, with the ability to work with people from diverse backgrounds.
  • Additional Skills: Experience in serigraphy and print making will be an advantage, as will experience in procurement and specification writing.

The salary for this position is estimated to be around $80,000 - $100,000 per annum, depending on experience. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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