Principal Technical Operations Specialist
2 days ago
We are seeking a skilled Principal Technical Operations Specialist to join our team at Heraeus Materials Singapore PTE. LTD.
Job SummaryThis role is responsible for providing technical expertise support to customers and internal team members, with a focus on in-house application, customer application, and development support.
Key Responsibilities:- Provide direct technical support to customers at their location, utilizing strong communication and troubleshooting skills to resolve complex issues.
- Conduct training sessions for customers/internal employees on how to use and maintain products or services provided by the company.
- Collaborate with engineering and quality assurance teams within the organization to ensure effective product delivery.
- Bachelor's Degree in Material/Mechanical Engineering or equivalent practical experience; Master's degree is considered an advantage.
- A minimum of 5 years of experiences in the Semiconductor industry.
- Familiarity with wire bonding operations and concepts, including hands-on experience.
- Strong presentation and DOE skills, as well as excellent communication skills with minimal supervision.
- Ability to travel overseas for customer on-site support when required.
- Technical knowledge of Oracle, Hardware, Unix, Mechanical, Materials, and Wire Bonding.
- Excellent problem-solving and analytical skills.
- Strong interpersonal and communication skills.
The estimated annual salary for this position ranges from SGD $120,000 to SGD $180,000 based on industry standards and qualifications.
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