Commercial Relationship Manager

3 weeks ago


Singapore Erbe Full time

Job Description

As a Commercial Relationship Manager at Erbe, you will be responsible for acting as the primary point of contact for order placement from distributors, assisting them with their requests, and coordinating the order processing in close collaboration with our sales representative.

Main Responsibilities

  • Act as primary point of contact for order placement and coordination
  • Maintain relationships with structured and high-potential customers
  • Contribute to the development of the department's organization and innovation
  • Support Sales Representative with vendor forms and documentation
  • Follow up on customer inquiries and direct them to the appropriate Sales Representative
  • Handle pricing and other issues between sales and customers
  • Verify customer orders and monitor delivery dates and product quality
  • Establish and maintain relationships with Sales Representatives

Requirements

  • Experience in managing structured and high-potential clients
  • Knowledge of company business processes and flows
  • Fluency in English
  • Excellent knowledge of MS Office applications
  • At least five years working experience in the commercial administrative field
  • Strong predisposition to commercial activities and result orientation
  • Good aptitude for interpersonal relationships and networking
  • Excellent communication, organizational, and problem-solving skills

Benefits

  • Medical and accident insurance
  • Flexi work arrangements
  • Annual fixed allowance for medical and dental check-ups
  • Birthday vouchers


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