Global Supply Chain APAC HUB Business Process Professional

Job Title: Supply Chain Business Process Expert

The position is responsible for leading and managing supply chain business processes across the Asia-Pacific region.

1. To provide input to central and local teams on local business processes and practices, as well as local IT landscapes.
2. To describe current and future relevant processes and solution landscapes and assess their impact.
3. To design, align, and manage adjustments of interfaces with 3PLs.

The role collaborates closely with functional contacts and leads to ensure the seamless delivery of project scope. The responsibilities include:

• Providing input to central and local teams on local business processes and practices.
• Describing current and future relevant processes and solution landscapes and assessing their impact.
• Designing, aligning, and managing adjustments of interfaces with 3PLs.
• Participating in local fit-gap analysis, ensuring implications of template adoption are understood and identifying change impacts.
• Ensuring template adoption is maximized and working with peers to gain commitment and understanding.
• Adapting legacy systems for ASPIRE, including contributing to changes of legacy interfaced systems to ASPIRE.
• Contributing to country questionnaires, system impact assessments, change impact assessments, data scoping, cleansing, and migration, including data enrichment and migration dress rehearsal.
• Actively participating in extended networks to articulate critical local business and reporting requirements.
• Identifying critical legal and regulatory requirements, business-critical gaps not covered by global solutions, and defining workarounds for business requirements that cannot be integrated into global solutions.
• Identifying critical technical gaps (e.g., interfaces and reports) not covered by global solutions and defining workarounds for technical requirements that cannot be integrated into global solutions.
• Identifying critical processual gaps of adjacent functions (e.g., Finance and Quality) not covered by global solutions and defining workarounds for business requirements that cannot be integrated into global solutions.
• Orchestrating alignment for supply chain requirements with adjacent functions.
• Involving respective SOP owners to update local SOPs where required.
• Participating in relevant solution tests (SAT/UAT for local interfaces and reports), preparing and executing day-in-a-life simulations.
• Acting as local change agents if necessary.
• Conducting role mapping, analyzing, and resolving SOD issues if necessary.
• Attending TTT sessions and coordinating and delivering local end-user training together with business and IT SMEs and localizing training materials.
• Actively supporting local pre-deployment and deployment project phases, especially transition and go-live, planning and tracking local close-down and ramp-up.
• Potentially being a key/super user for GDC APAC post-implementation of ASPIRE.

The ideal candidate will have a bachelor's degree in a relevant field (e.g., Information Technology, Supply Chain, Logistics). They must have a minimum of 5+ years of progressive experience working within a global environment, preferably in the pharmaceutical industry, with excellent knowledge of regulatory requirements, particularly Good Supply Practices (GSP).

• Bachelor's degree in a relevant field (e.g., Information Technology, Supply Chain, Logistics).
• Minimum of 5+ years of progressive experience working within a global environment, preferably in the pharmaceutical industry.
• Excellent knowledge of regulatory requirements, particularly Good Supply Practices (GSP).

The ideal candidate will possess the following skills and competencies:

• Leadership & Influence: Exceptional ability to lead without direct authority, influence stakeholders, and achieve results through collaboration across all organizational levels.
• Problem-Solving & Analytical Thinking: Superior problem-solving skills with the ability to rapidly analyze complex data, identify issues, and mitigate risks effectively.
• Communication & Presentation: Outstanding written and verbal communication skills, coupled with strong facilitation and presentation abilities. Fluent in English is essential.
• Business Process Management: Strong understanding and experience in analyzing, designing, optimizing, and documenting business processes, particularly in the context of ERP implementation and transformation.
• Change Agility: Willingness to stretch beyond comfort zones, rapidly learn new skills, and adapt to a fast-paced, evolving environment.
• Interpersonal & Cultural Acumen: Proven ability to build and maintain strong business relationships, with a keen awareness of cultural differences and their impact on communication and working styles.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.