Client Relations Director

1 week ago


Singapore SINGLAND MANAGEMENT SERVICES PTE. LTD. Full time
Job Description

SINGLAND MANAGEMENT SERVICES PTE. LTD. is seeking an experienced Client Relations Director to join our team in ensuring seamless tenant relations and exceptional service delivery.

Roles & Responsibilities:

  • Tenant Onboarding/Offboarding: Assist the Leasing Team in preparing vacant units for viewing, coordinating with Operations Team for timely handovers, and ensuring a smooth viewing experience for prospective tenants.
  • Tenant Communication and Feedback Management: Manage communications with existing tenants, disseminate circulars as necessary, and coordinate with Operations Team for timely resolution of tenants' feedback.
  • Visitor Management: Assist with concierge team management, provide lobby presence during peak hours, and greet/assist tenants and visitors.
  • Tenant Engagement: Organize regular check-ins, execute tenants' engagement activities/events, prepare publicity/outreach materials, and conduct surveys to understand performance gaps.

Job Requirements:

  • Degree/Diploma in Hospitality Management/Estate Management or equivalent
  • Minimum 2 years relevant experience in similar role
  • Prior working experience in hospitality/airlines/Grade A commercial property preferred
  • Event management/project coordination skills
  • Strong analytical, interpersonal, and communication skills
  • Confident, positive disposition, resourceful, and good team player
  • Good command of English/articulate and communicate clearly both verbally/written
  • Ability to multitask, meticulous with an eye for detail

The successful candidate can expect an estimated salary range of SGD 55000 - SGD 75000 per annum, depending on experience.



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