Student Services Assistant
1 month ago
Murdoch University is seeking a highly organized and detail-oriented Student Services Assistant to join our team in Singapore. As a key member of our Student Services team, you will provide exceptional support to our students, ensuring a seamless and positive experience.
Key Responsibilities:
- Process and assess admission applications, ensuring timely and accurate processing.
- Manage student enrolments from our transnational partners in Singapore and Dubai, maintaining accurate records and communicating effectively with students and staff.
- Provide exceptional customer service, responding to student inquiries and resolving issues in a timely and professional manner.
- Collaborate with the Student Services Manager to develop and implement strategies to improve student satisfaction and retention.
Requirements:
- Relevant tertiary qualification with subsequent relevant experience, or an equivalent combination of education/training and relevant experience.
- Knowledge and understanding of relevant admissions policies, procedures, and industry and regulatory knowledge for international student cohorts.
- Excellent organisational, time, and workload management skills, with the ability to prioritise tasks and meet deadlines.
- Demonstrated analytical skills and computer literacy, with excellent Microsoft Excel skills.
- Strong communication, customer service, and interpersonal skills, with the ability to create, maintain, and enhance relationships with students, staff, and other stakeholders.
What We Offer:
- Competitive remuneration package, including salary and benefits.
- Opportunities for professional development and growth within the university.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
How to Apply:
Submit your application, including a cover letter and resume, to [insert contact details]. We look forward to hearing from you
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