Healthcare Financial Associate Professional

3 weeks ago


Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time
Job Description

Company Overview:

National University Health System PTE. LTD. is a leading healthcare provider in Singapore, committed to delivering high-quality patient care and advancing medical research.

About the Role:

We are seeking a skilled Healthcare Financial Associate to join our team at Admission and Service Centre (AASC). The successful candidate will be responsible for conducting bedside financial counselling for admitted patients, providing timely and accurate financial estimates information, and assisting patients to understand and source for their financing options.

Key Responsibilities:

  • Financial Counselling: Conduct financial counselling to patients and their Next-of-Kin (NOK) on estimated hospital bills, available subsidies and schemes, and various modes of payment.
  • Patient Billing Matters: Assist patients and NOK in billing enquiries, collect deposits, payments, and handle any outstanding bills for eligible patients.
  • Handling and processing of National forms: Explain and advise patients and NOK on various forms and necessary proof of documentation needed, ensure original hardcopy of MCAF/NEFR forms are submitted and send back to MOHH timely, and update SAP system accordingly.

Other Responsibilities:

  • Daily Housekeeping: Perform daily housekeeping of reception areas and workstations to maintain a professional image and neatness of the workplace.
  • Communication: Reply emails received in the AASC email account daily and ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
  • Inventory Management: Manage department supplies inventory.

Requirements:

  • Education: Minimum GCE 'O' Levels qualification or equivalent.
  • Skills: Strong analytical, communication, and interpersonal skills with a positive attitude, team player with natural ability to interact with healthcare teams of all levels.
  • Personal Qualities: Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues, comfortable with ambiguity, unchartered territory, enjoy challenges and problem-solving.

Salary Range:

$3,500 - $4,200 per month, depending on experience.



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