Senior Quality Operations Lead

3 days ago


Singapore Parkway Pantai Limited Full time

About the Role


We are seeking a seasoned Senior Quality Operations Lead to join our team at Parkway Pantai Limited. As a key member of our quality operations department, you will play a vital role in planning, implementing, and reviewing the effectiveness of Quality Improvement courses.


Key Responsibilities



  • Develop and execute Quality-related training plans for various stakeholders, including e-learning initiatives.
  • Create and review teaching materials, curriculum, and training guides to ensure effective administration of training programs.
  • Lead and manage a team of professionals, ensuring alignment with corporate goals and objectives.
  • Train and facilitate Basic Quality Improvement (QI) Tools, FMEA, RCA, QI Coach programs, and other related initiatives.
  • Provide project facilitation to course participants through review clinics or remote project consultations.
  • Support Parkway Pantai Limited operations as required, contributing to the delivery of exceptional patient care.
  • Participate in ad hoc projects, driving quality improvement initiatives across the organization.

Requirements


To be successful in this role, you will need:



  • A general degree with at least 5 years of relevant work experience, preferably in a healthcare setting and in a supervisory position.
  • Strong aptitude in developing and facilitating programs aimed at meeting corporate goals and objectives.
  • Demonstrated good knowledge in quality process improvement and structure.
  • Highly motivated, action-oriented, and a self-starter with excellent leadership skills.

Preferred Qualifications



  • Experience in JCI Accreditation survey processes and JCI Hospital Standards interpretation is highly valued.

About Us


Parkway Pantai Limited is a leading healthcare provider dedicated to delivering exceptional patient care. We offer a competitive salary package, commensurate with experience, ranging from $120,000 to $180,000 per annum, depending on qualifications and location.



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